Privacy/Cookie Policy

Hope for a Child is committed to protecting your privacy

We do not collect personally identifying information about you when you visit our site, unless you choose to provide such information to us. Providing such information is strictly voluntary. This policy is your guide to how we will handle information we learn about you from your visit to our website.

If you have any questions about your privacy or this Privacy/Cookie Policy, please email office@hopeforachild.org.uk or write to:

Hope for a Child
Upper Mansell Street
St Peter Port
Guernsey
GY1 1LY

The most important thing we want you to know is that we will never sell or exchange your personal information with other organisations for marketing purposes. We take your privacy seriously.

Sending us an email

You may choose to send us personally identifying information in an email. We will only use this information to respond to you. Your email may be forwarded to other Hope for a Child employees who are in a better position to deal with your enquiry.

Web forms

You may choose to send us personally identifying information using a web form on our website. We might use this information to contact you in future about our projects or fundraising events that may of interest. You can always opt-out of receiving this emails – see the ‘Opt-out’ section below.

Donations

If you make a donation through our website and share your personally identifying information, this information will be used only to provide you with more targeted content.

We may use your contact information to send further information about our organisation or to contact you when necessary. You may always opt-out of receiving future mailings; see the ‘Opt Out’ section below.

Information sharing

We will only use any information you choose to share with us within Hope for a Child, for the purposes for which it was obtained.

We use Mailchimp, an email management platform, to collect and manage some personal data like your email address and name. By agreeing to this Privacy Policy you are giving us a general written authorisation to do so.

How long we keep your information for

We will hold your personal information on our system for as long as is necessary for the relevant activity. For example we store contact information of our £5 Lottery Club members for a maximum of 2 years once their membership has been canceled or has expired.

If you tell us you do not consent to receive our marketing, we will keep a record of your contact details to enable us to remove you from any contact lists now and in the future.

Cookies

A cookie is a file which is stored on your computer and which enables the website to recognise your computer (they cannot in themselves be used to identify you). An anonymous identifier is a random string of characters that is used for the same purposes as a cookie on platforms, including certain mobile devices, where cookie technology is not available.

If you do not wish to receive cookies you can easily modify your web browser to refuse cookies, or to notify you when you receive a new cookie. However, should you choose to refuse cookies, you may be unable to access certain parts of the website such as interactive features.

We use Google Analytics to track non-identifying, anonymous website usage statistics, such as pages visited and referring websites, for the purposes of improving our websites.

To opt out of tracking by Google Analytics, we recommend installing https://tools.google.com/dlpage/gaoptout/ on your browser.

Opt-out or change your contact information

You have a choice about whether you want to receive information about the progress of our projects in Malawi and fundraising activities. We will not use your personal information for marketing purposes if you have indicated that you do not wish to be contacted.

You can change your marketing preferences at any time by contacting us. Email office@hopeforachild.org.uk, phone 01481 727547, or write to: Hope for a Child, Upper Mansell Street, St Peter Port, Guernsey, GY1 1LY.

If your personal details change, then please help us to keep your information up to date by emailing office@hopeforachild.org.uk.

Your rights

You have the right to ask for a copy of the information we hold about you. If you would like a copy of this information then please send your request, including your full name and address to: Hope for a Child, Upper Mansell Street, St Peter Port, Guernsey, GY1 1LY.